Privacy Policy
Last updated: 29 October 2026
This policy explains how Rock Grip Engineering OPC Pvt Ltd ("Rock Grip", "we") collects and uses your information when you visit rockgrip.in or store.rockgrip.in or place an order with us.
Information we collect
- Contact details you give us: name, company name, phone, email, billing and delivery address and GSTIN.
- Order details: products, quantities, quotes, invoices and payment records.
- Messages you send through our contact, quote or job application forms.
- Basic technical data such as IP address, browser type and pages visited, collected through cookies and analytics.
How we use it
- To prepare quotes, process orders, deliver goods and issue GST invoices.
- To contact you about your orders, enquiries and account.
- To meet legal, tax and accounting requirements.
- To improve our website and services.
Sharing
We do not sell your personal information. We share it only with parties that help us serve you, such as transport and courier partners, payment gateways and banks, and our IT and hosting providers, or when required by law.
Cookies
We use cookies to keep you signed in, remember your cart and understand how the site is used. You can block cookies in your browser, but some features, such as the cart, may stop working.
Security and retention
We take reasonable steps to protect your information. We keep order and invoice records for as long as tax and accounting laws require, and other data only as long as needed for the purposes above.
Your choices
You can view and update your details from My Account, or ask us to correct or delete your information, subject to records we must keep by law.
Contact us
Rock Grip Engineering OPC Pvt Ltd
Karaikudi SIDCO Industrial Estate, Sivagangai District, Tamil Nadu, India
Phone: +91 79048 43485
Email: Sales@rockgrip.in